Asset finance recoveries

Asset finance recoveries

Our asset finance recoveries team has an extensive track record within the asset finance industry.

We act for a wide variety of captive and non-captive lenders. This breadth of experience enhances our knowledge of the industry and allows us to share with you that industry insight.

Our specialist team of asset finance litigators is trained to deal with asset finance recoveries using commercial strategies and to engage with the customer at an early stage of proceedings. We deal with all cases, from routine undefended matters to large complex cases.

Within the asset finance recoveries team we have our own negotiations team, comprising experienced collections staff who will engage with customers by telephone and seek to agree sensible repayment terms before legal proceedings are issued.

We also have a complaints team made up of experienced collections staff. This team with our clients' complaints and for a fixed fee will seek to engage with the customer to resolve the dispute, whether it concerns the satisfactory quality of the asset, title or a storers' lien. We are able to bring an objectivity to complaints resolution and reduce the number of complaints being referred to FOS.

Work highlights

  • Dealing with volume recoveries for some of the UK's largest finance houses
  • Routinely resolving complaints for several large funders, with high success rates
  • Accepting instructions for collections-based telephone activity to try to resolve disputes and innocent purchaser claims quickly and commercially