Consumer credit disputes

Consumer credit disputes

Excellent service and legal advice from team specialising in consumer credit disputes and litigation and legal disputes delivering an amazing client experience for companies in the UK.

Within our national recoveries operation for lenders, we have extensive and substantial experience of dealing with disputes arising from consumer credit lending.

Many of these disputes come about through our extensive recoveries operations acting for lenders and debt purchasers in recovering unsecured lending products, including overdrafts, credit cards, loans and guarantees. However, we also receive direct referrals from clients to deal with a wide range of issues.

Our consumer credit disputes team, sitting alongside our recoveries teams, deal solely with consumer credit and are true experts in their fields, with a real focus on the issues facing consumer finance lenders on a daily basis.

We recognise that the sums involved in any single consumer credit dispute can be relatively low, but that the principles involved in any dispute can have wide- ranging consequences for a lender should an adverse finding be made.

So we always work with clients to find commercial solutions to disputes which recognise the value of individual claims, whilst protecting you from points of principle.

We have long-standing relationships with specialist consumer credit counsel who work with us closely where complex technical arguments and points of principle warrant their involvement.

We are also mindful of the increased prevalence of claims management companies in the arena of consumer credit, and take a strong line against such companies to ensure that spurious or generic claims are not tolerated.

Work highlights

  • PPI
  • Unenforceability
  • Section 75