Product regulation & liability

Our regulated product compliance specialists are adept at handling business critical contentious and non-contentious matters arising from your products at R&D, in life, product failure and end of life stages.

We help you to ensure compliance with current regulations and to prepare for upcoming changes and challenges in the legal landscape.

We advise UK and global brands on product related matters from regulation, categorisation and licensing of innovative new products to launching these into new markets, often working with local partner firms to deliver accurate specialist local knowledge. We support on labelling, marking, testing and all aspects of compliance with the ‘New Approach’ Directives and the General Product Safety regime.

We continue to support brands with the complexities of product compliance and selling internationally post-Brexit and ensure clients are kept informed about future regulatory changes.

We also understand that not everything goes to plan, so we provide pragmatic advice and support in relation to regulatory interventions and investigations by enforcing authorities arising out of issues with product safety and non-compliance.  Our specialists have experience in dealing with criminal enforcement, insurance and policy cover disputes, conducting internal investigations and on contractual disputes. We have worked positively for clients with all of the major safety regulators (from the FSA to the MHRA and from the DVSA and ORR to the HSE and Local Authorities).

How we can help

We can assist with all aspects of product legislation including: 

  • chemicals / CLP
  • compliance with ‘New Approach’ Directives (e.g., Electromagnetic Compatibility, Electrical Equipment, Radio Equipment, Toys, Supply of Machinery, Personal Protective Equipment, etc.)
  • construction products
  • cosmetics
  • crisis management and incident response plans
  • inquest and Inquiries arising out of product failures
  • medical devices and medicines
  • product conformity, e.g., compliance with standards, marking (CE marking, UKCA marking and UKNI marking), and declarations of conformity, etc
  • product labelling
  • product marketing claims, including ‘Greenwashing’
  • product recalls
  • tobacco, vaping, CBD and heavily regulated “lower harm” products
  • trading Standards / Office for Product Safety and Standards (OPSS) investigation
  • transport (including rail, HGVs and air)

Our approach

Our approach is proactive, and client focused. We understand that product safety is not just about legal compliance — it's also about maintaining the trust of your customers and the integrity of your brand. That's why we work closely with you to understand your products, your market, and your business goals.

Our team provides reassuring 24/7 legal support for you and your business, when you need it most.

Whether you're dealing with a current product safety or compliance issue or planning for the future, our team is here to support you every step of the way.

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