Lucy is a consultant at Shoosmiths, delivering legal operations excellence to its clients via Shoosmiths EIGHT, the firm’s connected services arm.
She is an experienced legal operations advisor and former in-house lawyer. Lucy has an established reputation as a personable and pragmatic advisor, understanding the needs of both legal teams and in their counterparts in the business.
Lucy’s most recent role was providing legal operations transformation support to clients at KPMG UK, and prior to that, Lucy gained significant experience as a senior in-house lawyer across various industries and businesses. Lucy brings significant experience in delivering change and, most importantly, making it stick.