With over 25 years of experience in clinical negligence and personal injury, Rachael has established a reputation as a dedicated and empathetic professional. Currently serving as a Client Relationship Advisor at Shoosmiths, Rachael has spent the past five years excelling in client communication and relationship management.
Rachael began her career at Shoosmiths as a Personal Assistant in the serious injury team, where she developed a strong foundation in client support and case management. Building on this experience, she transitioned to her current role as a Client Relationship Advisor, where she expertly handles new clinical negligence and personal injury enquiries.
Known for her empathetic approach and excellent communication skills, Rachael is committed to understanding and addressing the unique needs of each client. She is highly organized and a true team player, always ready to support her colleagues and contribute to a positive work environment.